Incoming packages are processed into two categories: recipient signature required and non-signature required. Email notifications are sent to students who receive signature required packages. Simply present yourself at our "University Mail Services" counter with your Brown ID to sign for and collect this type of package.
Items of critical importance (medications, etc.) should be sent using an expedited service (FedEx or UPS next day or 2 day) to guarantee prompt delivery to you. USPS Priority Mail is not the recommended delivery source for important items as they are included in the bulk delivery of USPS packages and may delay delivery to you depending on the package volume for that day.
**Please note that we do not accept same-day direct deliveries from outside vendors such as DoorDash, Roadie, Inc., Walmart, Best Buy, Bed Bath and Beyond, etc. You should choose regular shipping with these vendors so that those deliveries will be shipped through the USPS, FedEx, UPS or Amazon Direct.
Packages will be available for pick up for a maximum of 30 days after which the package will be 'returned to sender' and purged from our mail system. Perishable items must be picked up within 7 days or they will be discarded due to their delicate nature.
Hand trucks are available for use for students to transport large package/s from the mailroom to their dorms. All hand trucks must be signed out with a valid driver's license, credit card or other collateral and signed in when returned. Failure to immediately return a borrowed hand truck after use will result in a replacement charge against your student account.