Mail Services
September 15, 2023

NOTICE: Communication to students re: “Non-approved” Delivery Services


Mail Services has received a number of packages that have been left in the lobby of Page Robinson Hall.

Please be advised that for safety reasons the ONLY packages/items accepted by Brown University Mail Services are packages/items with full student addresses and mailbox numbers delivered by USPS, UPS, FedEX, Amazon Direct, DHL and LaserShip with tracking numbers.

We do NOT accept deliveries straight from the retailer, such as Home Depot, Wal-Mart, Target, Lowe’s etc. (i.e., “shipped from store”). When you place your online order, please make sure to double check how your package will be delivered.

If packages are left in the lobby, this means that the unauthorized delivery service took it upon themselves to just leave the package there when the Mail Services team did not accept it.

These and any other types of unauthorized deliveries such as food and/or grocery items (i.e. Grubhub, Doordash, Walmart, Target) left unattended in the Page Robinson lobby will be promptly removed and donated to a local charity.

This is a one-time notification reminder of Mail Services’ policy regarding package delivery. Going forward, any additional unauthorized deliveries that are left in the lobby will be donated to a local charity within 48 hours.

Communication regarding Mail Services’ instructions on package delivery is sent to incoming students with their Welcome email which also provides their box number and other information regarding mail services. This information is also available on our website and posted to social media.